- Ordering Online
- Ordering By Phone
- Shipping Policies
- Book Buy Back
- Refund/Exchange Policy
- Contact Support
Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history. You can even choose to pick up your order in the store – at no additional cost!back to top
Ordering By Phone
Call us at 641-673-1031, during regular business hours. Our friendly staff will assist you in placing your order over the phone. Use our site as your own personal catalog!back to top
William Penn University Bookstore is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items in route.
On average, if your shipping within Iowa it will be received in 1-5 business days outside of Iowa it will be received in 7-10 business days. During August or December, delivery time may take longer.back to top
Book Buy Back
The primary book buys are held in coordination with exam week in December and May. However, we do try to buy books throughout the year. Original receipt and student ID are required at the time of buyback. We pay you 50 percent of the selling price when text is ordered by your professor for next term and when the bookstore is not overstocked. We pay you national market value when not ordered by your professor, when the bookstore is overstocked and when there is a national demand for your book.back to top
1. NO REFUNDS/EXCHANGES WITHOUT ORIGINAL STORE RECEIPT!
2. Time limit - within 10 days from the start of class (1 week for accelerated and summer classes).
3. New books must be returned unmarked and in original condition. If wrapped, must be unopened. All price stickers and labels must be on new and used books.
4. Defects in tapes or diskettes when purchased with new books, must be reported within the refund period.
5. Special order and customized course materials may be non-returnable. Verify at time of purchase.
6. Non-text merchandise in new condition, with tags, may be returned/exchanged within 10 days. You must have your receipt. Software and multimedia products are returnable in their original unopened packaging only.