Customer Service



Ordering Online

Submit your order securely to us via this Web site. Visit us again after you have placed your order to easily track your shipment and view order history.

back to top

Returns

T E X T B O O K    R E F U N D     P O L I C Y

We will gladly issue a refund for your textbooks if the following conditions are met:

&      BOOKS MUST BE RETURNED WITHIN 5 BUSINESS DAYS FROM THE PUBLISHED COURSE START DATE.  AFTER THIS PERIOD,

&      All returns must be accompanied by original receipt, valid driver’s license AND current class schedule.   

&      New books must be unmarked, unused and in original purchase condition with all stickers and shrink-wrap in place.

&      Used books must be returned in same condition in which they were purchased with all stickers in place.

Books purchased by credit card must be refunded to that card.  Books purchased by book slip will be refunded to your account.

Damaged books are not acceptable.

Exchanges will gladly be given for same merchandise in the case of defects when accompanied by a receipt.

 

M E R C H A N D I S E     R E F U N D     P O L I C Y *

       * Merchandise Refund Policy does not apply to textbooks.  See above for Textbook Return Policy.

We will gladly issue a refund for returned merchandise if the following conditions are met:

Returns must be made within TWO (2) WEEKS of the date of purchase, and must be accompanied by the original cash register

   receipt and a valid driver’s license. (Items purchased by credit card must be refunded to that card.)

Merchandise must be returned in absolute new condition, and all tags must be intact.

Packaged merchandise must be returned in its original packaging.

SALE/CLEARANCE MERCHANDISE IS NOT RETURNABLE.

In case of defects, exchanges will gladly be given for same merchandise if the following conditions are met:

Exchanges must be made within TWO (2) WEEKS of the date of purchase, and must be accompanied by the original cash register receipt.

Merchandise must be returned in absolute new condition (with the exception of defect), and all tags must be intact.

Packaged merchandise must be returned in its original packaging.

 

back to top

Buyback

WE PAY CASH FOR USED BOOKS!!!  Official buybacks take place at the end of the Fall & Spring semesters.  Dates will be posted.

 


 

***All refunds, exchanges, & buybacks are subject to the approval of the store manager.***

 

back to top



Link to campus
Campus Web Site

JourneyEd graphic link