Refund Policy
Refund Policy
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Textbooks - Original receipt is required. Textbooks may be returned for a full refund within one full calendar week from the start of classes, provided the textbook(s) are in the same condition they were in at the time of purchase. All shrink-wrapped textbook(s) must remain in the original packaging in order to be returned. After the first week, returns will only be allowed with a drop slip and original receipt. Returns for dropped classes will be accepted through the fourth (4th) week of classes. After the first week, the refund amount will be deducted by 25% each week. Purchases made in cash and check will be refunded in cash. A/R charges and credit/debit cards will be refunded back to the charge account. Checks are subject to a ten (10) day waiting period before a refund can be given. If a check is written ten days (10) or less prior to the return deadline, no refund can be given. All returns for late start classes and interim classes must be made within two (2) business days of purchase.
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Books must be in original condition, with no highlights or wear, and must be accompanied by the original sales receipt from the bookstore. Items sold in shrink wrap must be returned with the shrink-wrap intact.
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Trade books (non-course titles) may be returned for a full refund at any time during a term within two (2) days of purchase providing they are in original (new) condition and are accompanied by the sales receipt.
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Merchandise must be returned within 30 days of the time of purchase with the original receipt. The item(s) must be in new resalable condition. Purchases of sale items are final. No refunds or exchanges on sale items.
Buyback Policy
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You can sell back textbooks any time during regular business hours. Peak buyback times are during finals week in the Spring and Fall semesters.
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Peak buyback periods generally pay more than non-peak periods. Non-peak periods pay based on wholesale guide prices.
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The value of a used book depends on whether that particular book is going to be assigned by an instructor for the next term. Books that are going to be used on the campus next term generally have a higher value
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If the book is not going to be assigned on this campus next term, our wholesaler buys used books that will be resold for use on other campuses across the country. The national market value, which is set by the wholesalers, not the bookstore, is often a much smaller percentage of the original retail price.
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BOOKS MUST BE IN REUSABLE CONDITION.
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Buyback operates on a first come, first serve basis. The quantity being bought back is limited and may be reached at any time. The price paid during buyback is subject to change without notice.
Payment Options
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The bookstore will be pleased to accept personal checks from faculty, staff and students providing they are in a reasonable amount, are for the exact cost of the purchase, and are accompanied by two authorized forms of identification, i.e. current driver's license, major charge card, student I.D., etc.
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The bookstore reserves the right to provide refunds in the form of store credit when a returned purchase was originally bought by check and the check has not had sufficient time to clear the bank.
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The bookstore will assess a penalty of $25.00 for each returned check, and reserves the right to revoke a customer's right to use personal checks in the store if that privilege is abused.
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The bookstore accepts MasterCard, VISA, Novus/Discover, and American Express credit cards as well as debit cards bearing the VISA logo for purchases.



