Customer Service


We proudly supply the academic community with textbooks, supplies and tools for the mind.

We have adhered closely to our mission of providing goods and services at the lowest possible prices consistent with sound business policy. Its diverse selection of books, collegiate clothing and supplies reflects the wide variety of backgrounds and interests that make the school a world-class institution.

Buyback Policy

  • Buyback is provided as a means of customer service to the students.

    If you do not wish to keep your books then the Bookstore buys back books during the last month of each quarter.

     

  • We will generally pay 50% for books in good condition (binding intact, no pen writing in book, no excessive highlighting) that have been readopted by faculty for use the next term. The bookstore will only pay 50% for the quantity, which can be resold. When that quantity is reached we will pay wholesale price for the book.
  • We will pay wholesale for textbooks that are not readopted for the next term or are adopted but the required quantity has already been obtained. The wholesale companies depending on national demand for the book determine wholesale price.
  • Some books will be determined to have no value. This occurs when the publisher publishes a new edition of a book. The bookstore and wholesaler are unable to use the textbooks if they go into new editions. The bookstore will continue to buyback old editions if the faculty requires use of that particular edition.

 

Refund Policy

    No receipt  no refund

    Textbooks can be returned for full credit within the first week of class provided you have a current register receipt and a drop-add slip.

    Non-book merchandise may be exchanged for similar merchandise at the Manager's discretion.

    All returned books and merchandise must be in the same condition as purchased.  New textbooks cannot be written-in, shelf worn or have shrink wrap removed to receive a full refund. Please verify with instructor before removing shrinkwrap

    Defective merchandise is exchangeable within 30 days of purchase.  Parts missing from a kit must be reported within 24 hours of purchase.